Just before Christmas I stopped in your office, late in the day unannounced, and you were getting ready to leave.  You delayed your departure to take care of the pain in my neck.  Later, after you left, I learned that you were anxious to leave because your wife was not well.

        Sir, that is patient care "above and beyond"!  Many thanks for your special attention in light of the circumstances. 

                              Blessings,    EB              St. Augustine, FL